Start a new topic

Email/SMS notification for payin through RTGS/NEFT.

I think its necessary to notify client through Email/SMS when funds are credited in to his Balance.

I am not getting email/sms confirmation for NEFT/RTGS/IMPS pay in. It's ridiculous to intimate every time for confirmation. There should be automated system generated mail and / or mail.

Dear Client,

Thank you for your valuable suggestion.

Please note, that most of the clients transfer funds through payment gateway from NEST Trader which is updated in trading account instantly and can be verified by the client at that very moment, so notification is not required.

Further, email notification is sent to those clients, who intimate us for payin through NEFT / RTGS over mail.

We have taken your feedback into consideration and will implement the same if found feasible.

Dear Parth,

Please note that there is no automated SMS /Email facility for NEFT / RTGS / IMPS as clients transfer funds through payment gateway directly and the funds are reflected in trading account immediately, so these facilities are not required.

You are also suggested to transfer funds via payment gateway for immediate updation.

Login to post a comment